Privacy Policy

How AD collects, uses and protects the information you provide when you enquire about our services.

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Introduction

Who we are

This Privacy Policy explains how SWD Web Solutions Sdn. Bhd. (registration number 202301009759 (1503680-D)), trading as AD, collects, uses and protects the information you provide when you enquire about our mobile app development services through mobileappdevelopment.my.

This page is informational website content. It should be reviewed by a qualified legal professional before any reliance or publication.

What we collect

Information we collect through enquiries

When you submit the enquiry form on this website, we collect the details you choose to provide: your name, email address, phone or WhatsApp number, company name (optional), the type of system you are interested in, and any message you add about your business.

We only collect the information you enter directly into the form. We do not collect information from third parties about you, and we do not require an account to submit an enquiry.

Why we collect it

Why your enquiry information is collected

We use your enquiry information solely to respond to your enquiry, understand your business requirements, scope a potential mobile app project, and prepare a quotation or proposal.

We do not use your enquiry information for any other purpose without your agreement, and we do not sell or rent your information to anyone.

How we contact you

How enquiries are contacted

A senior member of our team will respond to your enquiry, usually within one working day, using the email address or WhatsApp number you provided.

We will only contact you about your enquiry or project unless you ask us to discuss something further. You can ask us to stop contacting you at any time.

Analytics

Website analytics through Google Tag Manager and Google Analytics

This website uses Google Tag Manager to manage tracking tags, which may include Google Analytics, to collect anonymous, aggregate information about how visitors use the site — such as which pages are visited and general, non-identifying usage patterns.

These tools collect usage data in aggregate and do not identify you personally. We do not send your name, email address, phone number, company name or enquiry message to Google Analytics or Google Tag Manager as part of this tracking.

Storage

Where your information is kept

Enquiry information is stored on secure, US-based cloud infrastructure. If you proceed with a project, your app data is hosted on the same secure infrastructure, with backups and security updates handled for you.

All of your data can be exported at any time, and if you ever part ways with us, it goes with you.

Your rights

Access, correction and deletion

You have the right to request access to the personal information we hold about you, to ask us to correct it, or to ask us to delete it.

To exercise any of these rights, contact us at info@mobileappdevelopment.my and we will respond to your request. You may also ask us to stop contacting you at any time.

Contact

Questions about this policy

If you have any questions about this Privacy Policy or how we handle your information, contact SWD Web Solutions Sdn. Bhd. at info@mobileappdevelopment.my or by WhatsApp at +60 10-940 6279.

Have a question about your data?

Contact us and a senior member of the team will help. We are straightforward about what we collect and why.